Shipping Costs

shipping costs

Return Policy

Customer satisfaction is our goal. In the event that your unworn, unwashed regular priced product purchased from our website does not meet your expectations, you may return it postmarked within 10 days of the date you receive your package for credit to your original payment method or for exchange, less any shipping charges. NO RETURNS WILL BE ACCEPTED ON SALE ITEMS – EXCHANGE ONLY.

Any returns postmarked after 10 days of your receipt date will be returned to you. If you do not accept the item to be returned to you, you will be charged a restock fee that includes 50% of the value of the item plus shipping charges.

We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.

Please note: We only accept returns on products that were purchased via this website.
Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.

Returns & Exchanges will only be accepted with a completed return form. Please contact us at info@leonacollection.com to request a return form explaining your reason for return or exchange.

*Please note: We reserve the right to final approval on all returns and exchanges.